WE CONNECT HOME SERVICES – PRIVACY POLICY
Last Updated: December 2025
We Connect Home Services (“we,” “us,” or “our”) provides a free utility-concierge service that helps clients compare and set up home services such as electricity, internet, security, water, gas, and other essential utilities. Protecting your information is a priority, and this Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
We may collect the following information when you interact with us:
Personal Information
- Full name
- Email address
- Phone number
- Service address and move-in date
- Referral source (realtor, lender, inspector, etc.)
Service Information
- Utility preferences
- Notes related to your home-service needs
- Communication records
Automatically Collected Data
- Website form submissions
- IP address
- Device/browser information
2. How We Use Your Information
We use your information to:
- Provide personalized utility-shopping and setup recommendations
- Facilitate enrollment with service providers (electricity, internet, etc.)
- Communicate updates, confirmations, and follow-ups
- Improve our service and user experience
- Track referral partner activity
We do not sell, rent, or trade your personal information.
3. How We Share Your Information
We may share information only when necessary to complete your service:
- With utility and service providers you choose to enroll with
- With referral partners (realtors, lenders, etc.) only to confirm your service completion status
- With third-party tools we use for communication, scheduling, or CRM functions
We do not authorize these parties to use your information for any purpose beyond servicing your request.
4. Data Security
We maintain administrative, technical, and physical safeguards designed to protect your information.
However, no online transmission is 100% secure, and we cannot guarantee absolute protection.
5. Your Choices
You may request to:
- Update or correct your information
- Opt out of marketing communication
- Request deletion of your data
Contact us at: [email protected]
6. Children’s Privacy
Our services are not intended for individuals under the age of 18.
7. Changes to This Policy
We may update this Privacy Policy as needed. Updates will be posted with a revised “Last Updated” date.